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October 27, 2026 | Unsubscribe
Hello!
We wanted to give you a quick intraday update on our new alert, Braiin Limited (NASDAQ: BRAI).
Following our alert this morning, BRAI opened at 3.23 and has already rallied to a high so far of 4.06, up +25% from today’s open.
Over the past few days, BRAI has experienced incredible volatility and that could be creating the opportunity for a very big move higher.
BRAI has a 20- and 50-day moving average of 4.37 and 5.07, +35% and +56% upside from today’s open.
In addition, the company has announced multiple growth catalysts recently.
Yesterday, the company announced:
“Braiin Targets USD 56.9 Billion CX Software Market with Agentic AI Expansion and Major Upgrade to RADIUS CX Platform”
BRAI announced “a major expansion of RADIUS, its AI-powered contact center as a service (CCaaS) platform.”
“RADIUS is an AI-powered CCaaS platform that orchestrates customer experience across voice and digital channels. It brings together engagement, service, quality management, analytics and workflow in one command center. RADIUS is a Braiin Limited platform.”
“The Company has launched Force AI, a unified orchestration layer that facilitates enterprise-run customer operations on any leading large language model (LLM) without vendor lock-in — meaning clients are not tied to a single AI provider and can switch models as cost, performance or regulatory needs change.”
Here are some of the company’s comments from this press release:
"Enterprises need AI that works across every channel, every agent, and every conversation, on the model they trust and in an environment they control," said Natraj Balasubramanian, Braiin Founder and CEO. "RADIUS is the engine behind our CX business, and Force AI is how we scale it. With Force AI, our clients can bring OpenAI, Claude, Gemini or their own models into production contact center operations with minimal headaches and compliance already built in."
Importantly:
“The expansion makes RADIUS a single AI command center for the full customer interaction lifecycle. It is built on Force AI, a unified AI orchestration layer that supports multiple cloud-based and open-source LLMs. Force AI powers three product lines: AI Engage, an agentic AI layer whose agents serve customers autonomously; AI Assist, a real-time co-pilot for human agents; and AI Insight, which analyzes every interaction for intelligence. Together they let enterprises build secure, scalable, and cost-effective AI-powered customer experiences.
The Force AI launch combines three essential and game-changing competencies:
A unified AI capability suite across channels: voice, chat, messaging, email, social and video
An open integration architecture spanning OpenAI, Anthropic's Claude, Google Gemini, Azure OpenAI and bespoke AI models
Production deployments with enterprise and public-sector clients across India, Southeast Asia and other international markets”
As the company further notes:
“According to Grand View Research, the global contact center software market is estimated at USD 56.9 billion in 2026 and is projected to reach USD 227.6 billion by 2033, growing at a CAGR of 21.9%. The RADIUS expansion positions Braiin to compete for a larger share of this market. RADIUS already operates at production scale, having handled more than 4.5 million customer interactions with 99.9% uptime in the twelve months ended March 31, 2026.
New AI-Powered Capabilities
RADIUS now organizes its AI into three modules that run across voice, chat, email, social and video:
Module | What it does | Impact |
AI Engage: agentic AI layer | AI agents interact with customers on their own: they understand intent, reason through requests and execute business workflows end to end, escalating to a human with full context only when needed | Up to 60% self-service containment for routine inquiries; over 92% intent classification accuracy* |
AI Assist: AI co-pilot | Gives human agents real-time intelligence, contextual insights, relevant responses, next-best actions and workflow guidance | Up to 30% increase in first-contact resolution (FCR); up to 3–8 minutes less after-call work per interaction; agents reach full productivity up to 4x faster* |
AI Insight: AI analytics | Turns interactions and operational data into actionable intelligence on sentiment, patterns, emerging trends and performance gaps | Every customer interaction analyzed automatically, with no manual sampling. Gives CXOs data-driven insight to improve products and services. |
AI Engage goes beyond conversational automation to deliver personalized, proactive and outcome-driven experiences. Routine requests such as order tracking, password resets, plan information, and appointment scheduling are handled without an agent. AI Assist then supports agents on complex interactions, while AI Insight scores and summarizes every conversation for quality, compliance, and coaching.”
Product Expansion: Force AI Orchestration and LLM Integrations
“Force AI is the AI core of RADIUS. It is a unified AI orchestration layer that supports multiple LLMs, both cloud-based and open-source, without vendor lock-in. It delivers enterprise-grade capabilities, including autonomous agents, co-pilots and insights, and turns conversations, data, and operations into intelligent outcomes.
LLM-agnostic gateway: Clients can switch between leading cloud models, including OpenAI's GPT, Anthropic's Claude, and Google's Gemini. They can also run on-premises open models such as Llama and Mistral, matching each task to the right model for cost and performance.
Multi-vendor integration ring: RADIUS connects natively with OpenAI, Dialogflow, Claude, Gemini, Azure OpenAI and bring-your-own AI, so enterprises keep existing AI investments and avoid single-vendor lock-in.
Grounded answers: Retrieval-augmented generation grounds responses in the client's own enterprise knowledge. A System Action Engine runs automated workflows such as CRM updates.
Enterprise safety net: Real-time PII masking, automated auditing, data governance and audit trails are built in.
Deploy where the data lives: Force AI is available on-premises, in the cloud or in hybrid mode. This is a key requirement for regulated sectors and government clients.”
AI in Action: Real Clients, Real Adoption
“RADIUS AI capabilities are already live with large enterprise and public-sector clients:
Client segment | AI capabilities deployed |
Customer experience outsourcing provider, India | Automated quality management; AI-powered interaction scoring; live sentiment analysis; AI call summarization |
Government agency, Malaysia | Generative AI virtual agent with knowledge base |
Large-format retail chain, India | Live sentiment analysis; AI keyword spotting; conversational analytics dashboard |
Fashion and lifestyle retailer, India | Live sentiment analysis; AI-powered interaction scoring; intelligent intent-based routing |
These clients join a RADIUS base that spans technology, healthcare, financial services, insurance, education, government, real estate, and travel and hospitality.
Availability
The expanded RADIUS AI suite and Force AI are available now for deployment globally across cloud, on-premises and hybrid environments. To learn more or book a demo, visit radius-ois.ai.”
We are continuing to monitor BRAI for a sustainable breakout higher.
Sources: PR1, PR2, PR3, PR4, PR5, PR6, PR7, PR8, PR9, PR10, PR11, PR12, PR13, PR14, PR15, Website, Chart
Happy Trading!
SmallCapStocks Team
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